This policy explains how Concert Guy collects and uses information when you visit concert-guy.com, subscribe, contact us, or place an order.
Information we collect
- Contact and order information, such as your name, email address, billing address, shipping address, phone number, and order details.
- Payment-related information processed securely by our payment providers. Concert Guy does not store your full card number.
- Information you submit through forms, comments, subscriptions, or customer-service messages.
- Basic technical information such as your IP address, browser, device, cookies, and site activity.
How we use information
- Process, fulfill, deliver, and support orders.
- Send order, shipping, account, and customer-service messages.
- Send newsletters or marketing only when permitted.
- Operate, secure, understand, and improve the website.
- Prevent fraud and meet legal, tax, and accounting requirements.
Services we use
We share information only as needed with services that help operate the site and store, including WordPress.com and Jetpack, WooCommerce and WooPayments, Printful, payment processors, shipping carriers, email and newsletter services, analytics providers, and professional or legal advisers. These providers handle information under their own terms and privacy practices.
Cookies
The site uses necessary cookies for functions such as the cart, checkout, security, and account access. Analytics, embedded media, advertising, or social features may also use cookies where enabled.
How long we keep information
We keep information only as long as reasonably needed for orders, support, security, recordkeeping, and legal obligations. Some information may be retained when required for tax, accounting, fraud prevention, or dispute resolution.
Your choices
You may unsubscribe from marketing emails using the link in the message. You may also ask to access, correct, or delete personal information, subject to legal and operational requirements.
Contact
Questions or privacy requests may be sent to shop@concert-guy.com.
Last updated: August 6, 2026.